Coffee service companies provide coffee and related-supplies to office buildings, universities, hospitals, and hotels to be enjoyed by both employees and guests. Those highly coveted items are delivered on a regular basis and placed in very specific locations such as break rooms, lunch rooms, or meeting rooms. Each of your customers have different order requests and areas that need replenishment. Deliver the right products to the right place each and every time with jLAN Mobile.
Strong business relationships are just as important as the strong coffee that you deliver to your customers. Customers rely on you to restock coffee and related items timely and affordably and if you can’t keep up with their needs, you can quickly be replaced. Improve productivity, boost profit margins, and impress your customers by adding jLAN Mobile to your enterprise resource planning (ERP) solution.
Sales and service teams can capture customer signatures, print invoices, and swap products on the fly by using jLAN Mobile on mobile devices or tablets. Whether they are in a customer’s lobby or cafeteria, your people can update inventory, replenish stock, and make product swaps on-the-spot. You don’t need to rely on one of your own service representatives to know where the items are that need to be replenished in each facility. Data in jLAN Mobile can be used by any service representative to track and restock each area properly within each customer’s facility. Real-time inventory and onsite order processing makes it easier for you to monitor what customers are buying and for your service teams to up-sell or cross-sell available products. Replacing traditional paper-based order forms and invoices with electronic customer documents and signatures saves time for both your staff and your customers.
An added benefit with jLAN Mobile is the customer survey capabilities which can provide greater insight into customer preferences and needs. Oftentimes it’s the little things that can make a big difference and insight, directly from the customer, can strengthen these important relationships, as well as lead your business in new directions.
Deliver coffee to the right place, at the right time, every time by adding jLAN Mobile to your ERP solution. Contact jLAN to learn more about the features and benefits of this powerful solution that can streamline operations and improve customer satisfaction.