jLAN Mobile provides Route Accounting, Mobile
Sales, Direct Store Delivery and Proof of Delivery Software.
We help businesses empower their field sales teams so they can be
happy, productive and profitable while on the road.
Discover how we can help mobilize your success.
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Need a turnkey mobile sales, delivery and route accounting solution? jLAN Mobile has a solution you’ll swear we built just for you:
Our software makes pre-sales, route accounting and direct store delivery models easy to manage. Thanks to seamless integration with most ERP platforms, there won’t be any major adoption hurdles. Industry-specific customizations let you build out your software to suit your specific needs.
jLAN Mobile provides route accounting, mobile sales, direct store delivery and full-service sales software for field agents. Our first and only mission is to empower businesses and their field sales teams so they can remain agile, productive and, maybe most importantly, satisfied with the work they do.
Pre Sales
Pre-sales reps are always busy! They potentially make dozens of customer stops on a daily basis. jLAN Mobile lets your reps quickly meet customer demand and make more sales calls with real-time inventory visibility plus access to customer data and historical order information.
Your rep can book the order and send it back to your warehouse for processing before they’ve even left the customer’s location. That’s what efficiency looks like.
Direct Store Delivery (DSD)
Missed deliveries and misrouted shipments waste your time and money. Our direct store delivery software provides real-time delivery confirmation and several other valuable features, including signature capture, length of stop, GPS coordinates, account information and inventory tracking.
Each of these will help your company make speedier and more accurate deliveries.
Route Sales and Van Sales
You can create the perfect customer visit with jLAN Mobile. We can help you guide routed sales reps through important tasks to achieve the perfect customer visit. Build and plan daily stops days in advance if you like, for your total peace of mind.
We can help provide your drivers with important data at the point of customer contact. This information includes items like suggested selling quantities, historical sales data and real-time inventory information. Your truck or van stops can be more streamlined than ever with the right technology and insights on your side.
Proof of Delivery
jLAN records proof of delivery data on an iPhone so you can increase driver accountability and improve customer service .Deliveries are geo-tagged and date times stamped so you can eliminate delivery disputes with your customers.
October 24, 2017Mobile DevicesFor years the direct store delivery market has been dominated by rugged Windows Mobile devices. These tough and rugged devices have served us well. But now consumer goods manufacturers that operate mobile sales and direct store delivery operations are opting to use tablets more and more.
We’ve been advocating for the use of tablets since 2014-Why? -because our goal is to help improve the productivity of mobile sales reps by making their work day easier and tablets do that.
It may seem obvious but with DSD personnel needing to complete tasks such as inventory management, capturing electronic proof of delivery, entering pre-orders, completing merchandising surveys and more, the tablet really is the ideal choice for the job.
But with so many tablet choices on the market today, it can be difficult to determine which model makes the most sense. So, what are the features to consider when evaluating tablets for DSD needs?
Issues to Consider When Selecting a Tablet for Mobile Sales and DSD applications
Here’s our list of issues to consider– in no particular order. (we’ve left out many obvious features that should be standard with any tablet such as cameras, WiFi and BlueTooth)
Screen Size
Portability for drivers: With delivery drivers balancing everything from boxes to hand trucks, carrying a large heavy device into the store is simply not an option. At the same time, smartphones may not have all of the needed features or have the ability to run your software, thus small tablets are ideal for this use case. Look for devices that are around five-eight inches in size, as they can easily fit in one hand and can even be dropped in the driver’s pocket when not in use.
Larger Screen Size for Pre-Sales: While clearly a smaller device is the best fit for delivery personnel, it’s not necessarily the best fir for Pre-Sales personnel. Pre-Sales people need to capture new orders. Often times they need to browse historical sales data or talk with a store managers to create the new orders. To do these tasks efficiently they need to see more data on the screen than delivery personnel. In these situations at table size of 10” or higher is preferred.
Rugged vs Not Rugged
Delivering goods and getting in and out of a truck multiple times per day can create a harsh environment for a mobile device. Drivers are exposed from everything to a walk-in freezer to a rain storm and often face the risk of accidentally dropping their device when loading or unloading the truck. In these conditions, a traditional consumer tablets without a rugged case will not hold up.
Higher failure rates can lead to increased costs, as well as significant downtime – a non-option for most manufacturers. Thus, ruggedized devices are the way to go when searching for a DSD mobile solution.
Battery Life
With routes that can exceed the standard eight-hour workday, battery life is critical for both drivers and pre sales people. Consider tablets that have 12 to 14 hours of battery life so that drivers can make it through all the day’s stops without a dead battery.
With the need for signature capture or other forms of delivery confirmation required by manufacturers, a dead tablet is simply not an option. That being said never send your drivers on the road without a charging cable
Security
With retailer data at stake, manufacturers must implement stringent security features in order to ensure sensitive information is kept safe. While many device manufacturers now tout their devices as secure, look for third party validation through standards bodies.
Also, some tablets’ come equipped with fingerprint scanners to ensure only the tablet’s authorized user is able to gain access to the direct store delivery app.
GPS
While the DSD model significantly increases efficiency, many manufacturers are looking for ways to continue squeezing every possible ounce of productivity out of the DSD model. One way this can be achieved is through route optimization, meaning selecting routes that save drivers the most time and fuel when going to and from the manufacturing facility to retailer locations.
Route efficiency patterns can be tracked via GPS and therefore, tablets that have this functionality built-in are a great fit for DSD manufacturers looking to achieve optimal driver routes.
GPS is also effectively used to geo tag images and ensure salespeople and drivers are visiting your customers on a timely basis.
Scanning
Inventory management and identification are at the heart of DSD, and the devices used by delivery drivers must be able to quickly and accurately scan product barcodes or RFID tags, and send data updates.
Tablets that integrate barcode- and RFID tag-reading capabilities into the same unit used for all the other tasks the driver needs to accomplish in a day simplify the job.
Connectivity WiFi and 4G
Drivers are constantly on the move and while driving from location to location, may find themselves in areas with poor or no connectivity. However, the direct store delivery app still needs to communicate their location and receive updated delivery information.
Some devices are only equipped with WiFi which means drivers can only synchronize the DSD data when they can find a WiFi hot spot. There are many tablet options that include built in wireless data capabilities that are provided by a commercial data carriers (ATT, Verizon, Sprint etc) .
Although more expensive because of the monthly data charges, devices with built in LTE or 4G are certainly preferable to those that do not have it. [...]
Read more...
September 27, 2017Mobile and Route SalesMobile Order Entry Software for Food Service
Ok, I’d like to order a case of paper towels, 3 pounds of butter, 10 pounds of pork butts, 10 pounds of chicken wings, 2 gallons of mayonnaise, 3 dozen new forks and throw in a case of Lysol wipes.
Huh? Who orders this and who has this assortment of products on hand to meet demand? Well this is a typical exchange between a foodservice company representative and a food service operator such as a restauranteur.
Welcome to the complexities of the massive Foodservice industry.
First let’s get the basics:
A foodservice distributor provides food and non-food products to restaurants, cafeterias, caterers, schools, hospitals and other facilities that prepare food.
Their main function is to purchase large quantities of products from manufactures and suppliers and break them down for sale to smaller foodservice operators such as chefs, food service directors, food and beverage managers, and independent food preparation businesses.
The foodservice distributor purchases, warehouses, sells (for this blog post we will focus in the Selling aspect of food service companies) , and delivers the products, providing food service operators with access to thousands of items from a single source.
As of 2014 there were over 16,500 US companies engaged in the distribution of food products
Foodservice is approximately a US $260 billion per year market
The largest US foodservice company, Sysco, serves over 500,000 US based customers
The foodservice supply chain is complex with may parts. But today’s blog post will focus in on the selling and ordering aspect of foodservice companies.
A primary objective of foodservice companies is to ensure maximum freshness and minimize waste. This is difficult when food distribution companies are unable to accurately predict how much inventory is required to meet customer demand. Adding to the complexity is that demand can and does fluctuate from week to week.
Demand is also subject to trends such as the recent popularity of organic foods or an emphasis on healthier eating.
Some supply chain management systems have made significant improvements in the data available to manage inventory levels needed to manage large inbound shipments of food. However there is still a gap in food distribution companies’ ability to accurately understand demand for their small and midsize customers.
Large customers such as grocery store chains have been placing their orders using EDI or wireless handheld devices for years, but that hasn’t been the method used by smaller grocery stores, convenience stores, and many restaurants. With smaller customers, paper processes or manual online order entry are still more common.
Food Distribution Challenges & Mobile Ordering
Mobile ordering software is one-way foodservice companies are rising to meet these challenges in food distribution.
Improve Data Quality
Eliminate Delays In the Fulfillment process
Reduce Wasted Time and Inefficiency in the reordering process
Improve Data Quality for Food Service Providers
It wasn’t long ago that most ordering was done using paper catalogs and order forms. In fact many smaller independently operated grocery and convenience stores and restaurants still order this way.
For food distribution companies, this directly translates into poor data quality due to the inefficiency of having to manually re-key paper orders into an order management system. Even with a small error rate as low as 1% for manually entered orders, the problem is massive when a large quantity of small orders are taken in aggregate. Inaccuracy results in waste when too much or the wrong items are ordered. Inaccuracy also results in stock outs that negatively impact customer satisfaction when not enough is ordered.
Mobile order entry software offers a more streamlined alternative. Mobile ordering allows everyone including store employees, or food distribution sales reps, to enter orders directly into a mobile device, with no need to manually transfer information from a paper form in order to place the order. Data quality is dramatically improved makes it possible to respond much more quickly to unexpected fluctuations in demand – the information is available much more quickly.
Reduce Delays in Food Service Distribution
Many food distribution customers reorder products on a scheduled basis. The schedules can vary but are usually daily, weekly or monthly depending on the needs of the customer and the ability of the distributor to schedule time with a sales rep.
This pre scheduled process means that when unexpected fluctuations in stock levels occur, the customer must wait to reorder, or must place a special order to restock the needed items. This negatively impacts customer satisfaction, and also can have a negative impact on the food distributor’s ability to predict inventory.
When mobile order entry software is integrated directly to the foodservice company’s distribution system many of the bottlenecks can be alleviated. Foodservice customers can enter orders on their own schedules, rather than the schedules of their distributors, and distributors can provide reorders more quickly. Foodservice customers can also see promotions and stock positions in near-real time allowing food distributors to more accurately predict and meet customer demand.
Improved Time-Management and Efficiency
Another challenge for food distributors, especially those that rely on paper processes, is the time it takes for sales reps to manually enter orders from paper, or to spend valuable rep time on the phone for orders that require human intervention.
Food distributors that use mobile order technology report that they are see upto a 75% increase in order writing speed. This allows them to serve more customers in less time. When mobile order writing is combined with a direct integration into the foodservice companies’ back end system it reduces the amount of time that food distributors must spend in order to enter each order. Orders can be entered primarily by the customer themselves, which means food distribution companies can dedicate less time to entering orders, and more time on strategically partnering with customers to grow top line revenue.
Food supply chains are extremely complex. With mobile ordering software distribution companies are able to eliminate much of the waste that currently results from inaccurate demand forecasting, and serve customers more profitably.
So how does your foodservice company stack up to meet these challenges? Are you reaping the benefits of mobile order entry software? [...]
Read more...
August 11, 2017Mobile and Route SalesMobile Supply Chain Management
Designed to meet the demands of a supply chain that never sits still, jLAN Mobile Supply Chain Management software can help you bring every aspect of your network under one roof for greater visibility, flexibility and profitability.
We offer a complete mobile sales system with ERP integrations for Microsoft Dynamics and Netsuite, and support for mobile point-of-sale software packages to control your supply chain and deliver information to sales and distribution routes for your reps. This supports Supply Chain Management functions for dozens of industries.
jLAN Mobile works with each individual company to learn their industry and offer optimized solutions based on your supply chain stages, use of mobile technologies and your needs for ERP as well as other enterprise software packages.
Make the most of the data, tools and team you already have with a mobile supply chain management platform that places an emphasis on smart integration and even smarter dashboarding. Improve the flow of route sales and distribution operations today by choosing a turnkey solution that’s flexible enough to work with any existing distribution model.
The Most Fully-Featured Supply Chain Management Software Available
The jLAN Mobile platform facilitates supply chain management beyond the warehouse. It adapts to your industry, by leveraging our existing partnerships and experience to create a deployment that sits uniquely where you need it to be.
Combining all the jLAN Mobile platforms into a single solution with digital supply chain management and mobile support allows us to offer you a completely integrated mobile supply chain. You are empowered to maximize routes, optimize driver and warehouse efficiencies, match output to orders and forecasts plus use the latest data to make real-time, mission-critical decisions.
Give yourself the tools you need to discover and act on business insights with the most robust mobile supply chain management software on the market.
Use the Mobile Supply Chain Solution Your Team Prefers
Don’t buy additional hardware or rip out old systems just to add mobile supply chain integration within your existing operations. We’re here to prevent all that.
Mobile supply chain management software should work with you and for you, on Android and Windows platforms that dominate the industry. We’ll link you up with mobile point-of-sale platforms, digital supply chain tools and the existing mobiles you use to receive, send, verify and sign for shipments each day.
The supply chain is a complex system — and it’s only going to grow as your business improves. Let jLAN Mobile take the guesswork out of that growth with robust mobile supply chain management software and built-in ecommerce and ERP integrations.
No one offers a more complete suite of features for supply chain management than jLAN and you deserve nothing but the best. Contact us today to find out more. [...]
Read more...
October 24, 2017Mobile DevicesFor years the direct store delivery market has been dominated by rugged Windows Mobile devices. These tough and rugged devices have served us well. But now consumer goods manufacturers that operate mobile sales and direct store delivery operations are opting to use tablets more and more.
We’ve been advocating for the use of tablets since 2014-Why? -because our goal is to help improve the productivity of mobile sales reps by making their work day easier and tablets do that.
It may seem obvious but with DSD personnel needing to complete tasks such as inventory management, capturing electronic proof of delivery, entering pre-orders, completing merchandising surveys and more, the tablet really is the ideal choice for the job.
But with so many tablet choices on the market today, it can be difficult to determine which model makes the most sense. So, what are the features to consider when evaluating tablets for DSD needs?
Issues to Consider When Selecting a Tablet for Mobile Sales and DSD applications
Here’s our list of issues to consider– in no particular order. (we’ve left out many obvious features that should be standard with any tablet such as cameras, WiFi and BlueTooth)
Screen Size
Portability for drivers: With delivery drivers balancing everything from boxes to hand trucks, carrying a large heavy device into the store is simply not an option. At the same time, smartphones may not have all of the needed features or have the ability to run your software, thus small tablets are ideal for this use case. Look for devices that are around five-eight inches in size, as they can easily fit in one hand and can even be dropped in the driver’s pocket when not in use.
Larger Screen Size for Pre-Sales: While clearly a smaller device is the best fit for delivery personnel, it’s not necessarily the best fir for Pre-Sales personnel. Pre-Sales people need to capture new orders. Often times they need to browse historical sales data or talk with a store managers to create the new orders. To do these tasks efficiently they need to see more data on the screen than delivery personnel. In these situations at table size of 10” or higher is preferred.
Rugged vs Not Rugged
Delivering goods and getting in and out of a truck multiple times per day can create a harsh environment for a mobile device. Drivers are exposed from everything to a walk-in freezer to a rain storm and often face the risk of accidentally dropping their device when loading or unloading the truck. In these conditions, a traditional consumer tablets without a rugged case will not hold up.
Higher failure rates can lead to increased costs, as well as significant downtime – a non-option for most manufacturers. Thus, ruggedized devices are the way to go when searching for a DSD mobile solution.
Battery Life
With routes that can exceed the standard eight-hour workday, battery life is critical for both drivers and pre sales people. Consider tablets that have 12 to 14 hours of battery life so that drivers can make it through all the day’s stops without a dead battery.
With the need for signature capture or other forms of delivery confirmation required by manufacturers, a dead tablet is simply not an option. That being said never send your drivers on the road without a charging cable
Security
With retailer data at stake, manufacturers must implement stringent security features in order to ensure sensitive information is kept safe. While many device manufacturers now tout their devices as secure, look for third party validation through standards bodies.
Also, some tablets’ come equipped with fingerprint scanners to ensure only the tablet’s authorized user is able to gain access to the direct store delivery app.
GPS
While the DSD model significantly increases efficiency, many manufacturers are looking for ways to continue squeezing every possible ounce of productivity out of the DSD model. One way this can be achieved is through route optimization, meaning selecting routes that save drivers the most time and fuel when going to and from the manufacturing facility to retailer locations.
Route efficiency patterns can be tracked via GPS and therefore, tablets that have this functionality built-in are a great fit for DSD manufacturers looking to achieve optimal driver routes.
GPS is also effectively used to geo tag images and ensure salespeople and drivers are visiting your customers on a timely basis.
Scanning
Inventory management and identification are at the heart of DSD, and the devices used by delivery drivers must be able to quickly and accurately scan product barcodes or RFID tags, and send data updates.
Tablets that integrate barcode- and RFID tag-reading capabilities into the same unit used for all the other tasks the driver needs to accomplish in a day simplify the job.
Connectivity WiFi and 4G
Drivers are constantly on the move and while driving from location to location, may find themselves in areas with poor or no connectivity. However, the direct store delivery app still needs to communicate their location and receive updated delivery information.
Some devices are only equipped with WiFi which means drivers can only synchronize the DSD data when they can find a WiFi hot spot. There are many tablet options that include built in wireless data capabilities that are provided by a commercial data carriers (ATT, Verizon, Sprint etc) .
Although more expensive because of the monthly data charges, devices with built in LTE or 4G are certainly preferable to those that do not have it. [...]
Read more...
September 27, 2017Mobile and Route SalesMobile Order Entry Software for Food Service
Ok, I’d like to order a case of paper towels, 3 pounds of butter, 10 pounds of pork butts, 10 pounds of chicken wings, 2 gallons of mayonnaise, 3 dozen new forks and throw in a case of Lysol wipes.
Huh? Who orders this and who has this assortment of products on hand to meet demand? Well this is a typical exchange between a foodservice company representative and a food service operator such as a restauranteur.
Welcome to the complexities of the massive Foodservice industry.
First let’s get the basics:
A foodservice distributor provides food and non-food products to restaurants, cafeterias, caterers, schools, hospitals and other facilities that prepare food.
Their main function is to purchase large quantities of products from manufactures and suppliers and break them down for sale to smaller foodservice operators such as chefs, food service directors, food and beverage managers, and independent food preparation businesses.
The foodservice distributor purchases, warehouses, sells (for this blog post we will focus in the Selling aspect of food service companies) , and delivers the products, providing food service operators with access to thousands of items from a single source.
As of 2014 there were over 16,500 US companies engaged in the distribution of food products
Foodservice is approximately a US $260 billion per year market
The largest US foodservice company, Sysco, serves over 500,000 US based customers
The foodservice supply chain is complex with may parts. But today’s blog post will focus in on the selling and ordering aspect of foodservice companies.
A primary objective of foodservice companies is to ensure maximum freshness and minimize waste. This is difficult when food distribution companies are unable to accurately predict how much inventory is required to meet customer demand. Adding to the complexity is that demand can and does fluctuate from week to week.
Demand is also subject to trends such as the recent popularity of organic foods or an emphasis on healthier eating.
Some supply chain management systems have made significant improvements in the data available to manage inventory levels needed to manage large inbound shipments of food. However there is still a gap in food distribution companies’ ability to accurately understand demand for their small and midsize customers.
Large customers such as grocery store chains have been placing their orders using EDI or wireless handheld devices for years, but that hasn’t been the method used by smaller grocery stores, convenience stores, and many restaurants. With smaller customers, paper processes or manual online order entry are still more common.
Food Distribution Challenges & Mobile Ordering
Mobile ordering software is one-way foodservice companies are rising to meet these challenges in food distribution.
Improve Data Quality
Eliminate Delays In the Fulfillment process
Reduce Wasted Time and Inefficiency in the reordering process
Improve Data Quality for Food Service Providers
It wasn’t long ago that most ordering was done using paper catalogs and order forms. In fact many smaller independently operated grocery and convenience stores and restaurants still order this way.
For food distribution companies, this directly translates into poor data quality due to the inefficiency of having to manually re-key paper orders into an order management system. Even with a small error rate as low as 1% for manually entered orders, the problem is massive when a large quantity of small orders are taken in aggregate. Inaccuracy results in waste when too much or the wrong items are ordered. Inaccuracy also results in stock outs that negatively impact customer satisfaction when not enough is ordered.
Mobile order entry software offers a more streamlined alternative. Mobile ordering allows everyone including store employees, or food distribution sales reps, to enter orders directly into a mobile device, with no need to manually transfer information from a paper form in order to place the order. Data quality is dramatically improved makes it possible to respond much more quickly to unexpected fluctuations in demand – the information is available much more quickly.
Reduce Delays in Food Service Distribution
Many food distribution customers reorder products on a scheduled basis. The schedules can vary but are usually daily, weekly or monthly depending on the needs of the customer and the ability of the distributor to schedule time with a sales rep.
This pre scheduled process means that when unexpected fluctuations in stock levels occur, the customer must wait to reorder, or must place a special order to restock the needed items. This negatively impacts customer satisfaction, and also can have a negative impact on the food distributor’s ability to predict inventory.
When mobile order entry software is integrated directly to the foodservice company’s distribution system many of the bottlenecks can be alleviated. Foodservice customers can enter orders on their own schedules, rather than the schedules of their distributors, and distributors can provide reorders more quickly. Foodservice customers can also see promotions and stock positions in near-real time allowing food distributors to more accurately predict and meet customer demand.
Improved Time-Management and Efficiency
Another challenge for food distributors, especially those that rely on paper processes, is the time it takes for sales reps to manually enter orders from paper, or to spend valuable rep time on the phone for orders that require human intervention.
Food distributors that use mobile order technology report that they are see upto a 75% increase in order writing speed. This allows them to serve more customers in less time. When mobile order writing is combined with a direct integration into the foodservice companies’ back end system it reduces the amount of time that food distributors must spend in order to enter each order. Orders can be entered primarily by the customer themselves, which means food distribution companies can dedicate less time to entering orders, and more time on strategically partnering with customers to grow top line revenue.
Food supply chains are extremely complex. With mobile ordering software distribution companies are able to eliminate much of the waste that currently results from inaccurate demand forecasting, and serve customers more profitably.
So how does your foodservice company stack up to meet these challenges? Are you reaping the benefits of mobile order entry software? [...]
Read more...
August 11, 2017Mobile and Route SalesMobile Supply Chain Management
Designed to meet the demands of a supply chain that never sits still, jLAN Mobile Supply Chain Management software can help you bring every aspect of your network under one roof for greater visibility, flexibility and profitability.
We offer a complete mobile sales system with ERP integrations for Microsoft Dynamics and Netsuite, and support for mobile point-of-sale software packages to control your supply chain and deliver information to sales and distribution routes for your reps. This supports Supply Chain Management functions for dozens of industries.
jLAN Mobile works with each individual company to learn their industry and offer optimized solutions based on your supply chain stages, use of mobile technologies and your needs for ERP as well as other enterprise software packages.
Make the most of the data, tools and team you already have with a mobile supply chain management platform that places an emphasis on smart integration and even smarter dashboarding. Improve the flow of route sales and distribution operations today by choosing a turnkey solution that’s flexible enough to work with any existing distribution model.
The Most Fully-Featured Supply Chain Management Software Available
The jLAN Mobile platform facilitates supply chain management beyond the warehouse. It adapts to your industry, by leveraging our existing partnerships and experience to create a deployment that sits uniquely where you need it to be.
Combining all the jLAN Mobile platforms into a single solution with digital supply chain management and mobile support allows us to offer you a completely integrated mobile supply chain. You are empowered to maximize routes, optimize driver and warehouse efficiencies, match output to orders and forecasts plus use the latest data to make real-time, mission-critical decisions.
Give yourself the tools you need to discover and act on business insights with the most robust mobile supply chain management software on the market.
Use the Mobile Supply Chain Solution Your Team Prefers
Don’t buy additional hardware or rip out old systems just to add mobile supply chain integration within your existing operations. We’re here to prevent all that.
Mobile supply chain management software should work with you and for you, on Android and Windows platforms that dominate the industry. We’ll link you up with mobile point-of-sale platforms, digital supply chain tools and the existing mobiles you use to receive, send, verify and sign for shipments each day.
The supply chain is a complex system — and it’s only going to grow as your business improves. Let jLAN Mobile take the guesswork out of that growth with robust mobile supply chain management software and built-in ecommerce and ERP integrations.
No one offers a more complete suite of features for supply chain management than jLAN and you deserve nothing but the best. Contact us today to find out more. [...]
Read more...
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Why I chose jLan Mobile
Within a few months of implementing jLAN Mobile, the number of back orders dropped dramatically. That is more than $300,000 straight to the bottom line.
Francisco Villacian Graupera,
